Department of Utilities Notices

Department of Utilities Notices

Department of Utilities Notices

(RESCINDED) LIMITED PRECAUTIONARY BOIL ADVISORY - Briarwood Terrace Water System (PWS 1103079)

LIMITED PRECAUTIONARY BOIL ADVISORY
Briarwood Terrace
Water System (PWS 1103079)

Today, August 11, 2022, the Department of Utilities has received confirmation from the Louisiana Department of Health that the water we provide you is safe for consumption.  Therefore, the Precautionary Boil Advisory is rescinded. If you have any questions, please call the Department of Utilities at (985) 276-6400.

Department of Utilities customers between the intersection of Soult St and Chevreuil St to the intersection of Soult St and Preval St. and all side roads. (Highlighted area on map)

Today, August 9, 2022, the Department of Utilities cut off water service to the highlighted area on the map below to repair a water line that was hit by a contractor. Out an abundance of caution and in accordance with Louisiana Department of Health regulations, the customers listed above are under a precautionary Boil Advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

 

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be advised when it is rescinded by hand delivered notices.

If you have any questions, please call the Department of Utilities at (985) 276-6400.

 

Information:

  • Date of Notice August 09, 2022
  • Water System Briarwood Terrace Water System (PWS 1103079)
  • Type of Notice Limited Precautionary Boil Advisory
  • Listed Addresses (Limited Precautionary Advisories Only) Department of Utilities customers between the intersection of Soult St and Chevreuil St to the intersection of Soult St and Preval St. and all side roads. (Highlighted area on map)
  • Boil Advisory Status Rescinded
  • Date Notice Rescinded August 11, 2022
Read more...

(RESCINDED) LIMITED PRECAUTIONARY BOIL ADVISORY Briarwood Terrace Water System (PWS 1103079)

(RESCINDED 8.6.2022)
LIMITED PRECAUTIONARY BOIL ADVISORY

Briarwood Terrace
Water System (PWS 1103079)
Woodlands Subdivision, Quail Creek Subdivision, Soult St, Mandeville Middle School, and all other St. Tammany Parish Department of Utilities customers in the areas highlighted on the map below.

Today, August 6, 2022, the Department of Utilities has received confirmation from the Louisiana Department of Health that the water we provide you is safe for consumption. Therefore, the Precautionary Boil Advisory is rescinded.
If you have any questions, please call the Department of Utilities at (985) 276-6400.

 

Today, August 5, 2022, a contractor hit an 8” water main on Soult St in Mandeville. Water was shut off in the area so Department of Utilities personnel could repair the water main. Out an abundance of caution and in accordance with Louisiana Department of Health regulations, the customers listed above are under a precautionary Boil Advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be advised when it is rescinded by hand-delivered notices.

If you have any questions, please call the Department of Utilities at (985) 276-6400

Information:

  • Date of Notice August 05, 2022
  • Water System Briarwood Terrace Water System (PWS 1103079)
  • Type of Notice Limited Precautionary Boil Advisory
  • Listed Addresses (Limited Precautionary Advisories Only) Woodlands Subdivision, Quail Creek Subdivision, Soult St, Mandeville Middle School, and all other St. Tammany Parish Department of Utilities customers in the areas highlighted on the map
  • Boil Advisory Status Rescinded
  • Date Notice Rescinded August 06, 2022
Read more...

(RESCINDED) LIMITED PRECAUTIONARY BOIL ADVISORY: Ben Thomas Water System - Listed addresses only

(Rescinded 8.5.2022)
LIMITED PRECAUTIONARY BOIL ADVISORY 


60269, 60270 Peters Rd and 60239 US Hwy 11
Ben Thomas Water System (PWS#LA1103105)

Today, August 3, 2022, the Department of Utilities turned off service to the above-referenced customers to complete a water line repair. As an abundance of caution and in accordance with Louisiana Department of Health regulations, the customers listed above will be under a precautionary Boil Advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be notified when it is rescinded by notifications in the media, Parish website, reverse 911 calls, and signs placed throughout the affected area. If you have any questions, please call the Department of Utilities at (985) 276-6400.

 

Information:

  • Date of Notice August 03, 2022
  • Water System Ben Thomas Water System (PWS#LA1103105)
  • Type of Notice Limited Precautionary Boil Advisory
  • Listed Addresses (Limited Precautionary Advisories Only) 60269, 60270 Peters Rd and 60239 US Hwy 11
  • Boil Advisory Status Rescinded
  • Date Notice Rescinded August 05, 2022
Read more...

(RESCINDED) PRECAUTIONARY BOIL ADVISORY: Cross Gates Water System (PWS 1103053)

(Rescinded 7.29.2022)
PRECAUTIONARY BOIL ADVISORY

Cross Gates
Water System (PWS 1103053)
 

Today, July 29, 2022, the Department of Utilities has received confirmation from the Louisiana Department of Health that the water we provide you is safe for consumption.
Therefore, the Precautionary Boil Advisory is rescinded.

 

On July 25, 2022, the Department of Utilities will begin routine flushing of the Cross Gates Water System. Due to the potential drop in water pressure during the flushing process and out of an abundance of caution, the entire Cross Gates Water System will be placed under a Precautionary Boil Advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be notified when it is rescinded by social media, a notice on the Parish website, reverse 911 calls, and signs placed throughout the area.

If you have any questions, please call the Department of Utilities at (985) 276-6400.

Information:

  • Date of Notice July 25, 2022
  • Water System ​​​​​​​Cross Gates Water System (PWS 1103053)
  • Type of Notice Precautionary Boil Advisory
  • Boil Advisory Status Rescinded
  • Date Notice Rescinded July 29, 2022
Read more...

July 25th - July 29th, Cross Gates Water System Water Main Flushing

 Cross Gates Water System
Water Main Flushing


The Department of Utilities will be flushing the Cross Gates Water System from Monday, July 25th through Friday, July 29th. Flushing will begin at approximately 9 am each day, but is subject to change due to weather or other unforeseen circumstances. Customers can expect to experience low water pressure and discolored water when flushing is initiated. Due to the potential drop in water pressure, the Cross Gates Water System will be placed under a Precautionary Boil Water Advisory once flushing begins. The Precautionary Boil Water Advisory will be rescinded upon notification from the Louisiana Department of Health that the samples collected from our system have shown the water to be safe to consume. If you are not a Department of Utilities customer or if you do not live in one of the subdivisions/areas identified below, this notice does not apply.

 

Subdivisions/Areas Included:

  • Autumn Lakes
  • The Bluffs
  • Cross Gates
  • Cross Creek / Military Road
  • Honey Island School
  • The Landings
  • Turtle Creek Taylor Trace
  • Willow Wood

Flushing the water mains periodically will:

  • Maintain good quality water.
  • Ensure that all fire hydrants are in good working order.

 

We appreciate your understanding and apologize for any inconvenience this maintenance causes.

Information:

  • Date of Notice July 18, 2022
  • Water System Cross Gates Water System (PWS 1103053)
  • Type of Notice Flushing
  • Boil Advisory Status Not applicable to this notice
Read more...

(RESCINDED) LIMITED PRECAUTIONARY BOIL ADVISORY: Briarwood Terrace Water System (PWS 1103079) (Listed Addresses Only)

(Rescinded 7.13.2022)
LIMITED PRECAUTIONARY BOIL ADVISORY

Briarwood Terrace Water System (PWS 1103079)
2197, 2245, 2262, 2274, 2285 Mcnamara St
1312 Carroll St

This evening, July 11, 2022, the Department of Utilities temporarily turned off service to the customers identified above in order to perform an emergency repair to a 2” water main that was hit by a contractor in Mandeville. Out an abundance of caution and in accordance with Louisiana Department of Health regulations, the customers listed above are under a Precautionary Boil Advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be advised when it is rescinded by hand-delivered notices.

If you have any questions, please call the Department of Utilities at (985) 276-6400.

Information:

  • Date of Notice July 11, 2022
  • Water System Briarwood Terrace Water System (PWS 1103079)
  • Type of Notice Limited Precautionary Boil Advisory
  • Listed Addresses (Limited Precautionary Advisories Only) 2197, 2245, 2262, 2274, 2285 Mcnamara St. & 1312 Carroll St
  • Boil Advisory Status Rescinded
  • Date Notice Rescinded July 13, 2022
Read more...

(Rescinded) LIMITED PRECAUTIONARY BOIL ADVISORY: Pineland Park Water System (PWS 1103093: Listed Addresses Only)

(Rescinded 7.14.2022)
LIMITED PRECAUTIONARY BOIL ADVISORY
Pineland Park Water System (PWS 1103093)
303,305,307,309,311 Bon Temps Roule

This morning, July 11, 2022, the Department of Utilities temporarily turned off service to the customers identified above in order to perform repairs to an 8” water main that ruptured on Bon Temps Roule in Mandeville. Out an abundance of caution and in accordance with Louisiana Department of Health regulations, the customers listed above are under a Precautionary Boil Advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container. The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be advised when it is rescinded by hand delivered notices.

If you have any questions, please call the Department of Utilities at (985) 276-6400.

Information:

  • Date of Notice July 11, 2022
  • Water System Pineland Park Water System (PWS 1103093)
  • Type of Notice Limited Precautionary Boil Advisory
  • Listed Addresses (Limited Precautionary Advisories Only) 303,305,307,309,311 Bon Temps Roule
  • Boil Advisory Status Rescinded
  • Date Notice Rescinded July 14, 2022
Read more...

(RESCINDED) LIMITED PRECAUTIONARY BOIL ADVISORY: Cross Gates Water System - Listed Addresses Only

(Rescinded 7.10.2022)
LIMITED PRECAUTIONARY BOIL ADVISORY

Cross Gates Water System (PWS 1103053)
921 & 923 Cross Gates Blvd. 

2190, 2200, 2230, 2240 & 2250 Gause Blvd. E
**(7/9/2022 12:13 AM)**

This evening, July 8, 2022, the Department of Utilities temporarily turned off service to the customers identified above in order to perform emergency repairs to a 2” line that ruptured at the intersection of Cross Gates Blvd. and Gause Blvd. in Slidell.  Out an abundance of caution and in accordance with Louisiana Department of Health regulations, the customers listed above are under a Precautionary Boil Advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be advised when it is rescinded by hand-delivered notices. If you have any questions, please call the Department of Utilities at (985) 276-6400.

 

Information:

  • Date of Notice July 09, 2022
  • Water System Cross Gates Water System (PWS 1103053)
  • Type of Notice Limited Precautionary Boil Advisory
  • Listed Addresses (Limited Precautionary Advisories Only) 921 & 923 Cross Gates Blvd.  2190, 2200, 2230, 2240 & 2250 Gause Blvd. E
  • Boil Advisory Status Rescinded
  • Date Notice Rescinded July 10, 2022
Read more...

(RESCINDED) LIMITED PRECAUTIONARY BOIL ADVISORY: Bedico Creek Water System (PWS#1103191)

(RESCINDED 7.1.2022)
LIMITED PRECAUTIONARY BOIL ADVISORY

 Bedico Creek Subdivision from the intersection of Audubon Parkway and Bedico Parkway to Highway 1085, Indian Trace Subdivision and Timberlane Subdivision
Bedico Creek Water System (PWS#1103191)

Today, June 30, 2022, an 8” water main ruptured causing a pressure loss in the distribution system. Out of an abundance of caution and in accordance with Louisiana Department of Health regulations, the customers in the affected area, as shown in the image below, will be under a precautionary Boil Advisory.

This BOIL ADVISORY is to remain in effect until rescinded by the Department of Utilities. It is recommended that all consumers disinfect their water before consuming it (including fountain drinks), making ice, brushing teeth, or using it for food preparation or rinsing of foods by the following means:

Boil water for one (1) full minute in a clean container.  The one minute starts after the water has been brought to a rolling boil.  (The flat taste can be eliminated by shaking the water in a clean bottle, pouring it from one clean container to another, or by adding a small pinch of salt to each quart of water that is boiled.)

Again, please be sure to disinfect your own water prior to consumption until you have been advised otherwise.

The Department of Utilities will rescind this BOIL ADVISORY upon notification from the Louisiana Department of Health that additional water samples collected from our system have shown the water to be safe.  

Customers affected by this advisory will be notified when it is rescinded by Social media, Parish website and a reverse 911 call.

If you have any questions, please call the Department of Utilities at (985) 276-6400.

Information:

  • Date of Notice June 30, 2022
  • Water System Bedico Creek Water System (PWS#1103191)
  • Type of Notice Limited Precautionary Boil Advisory
  • Listed Addresses (Limited Precautionary Advisories Only)  Bedico Creek Subdivision from the intersection of Audubon Parkway and Bedico Parkway to Highway 1085, Indian Trace Subdivision and Timberlane Subdivision
  • Boil Advisory Status Rescinded
  • Date Notice Rescinded July 01, 2022
Read more...
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  • Administrative Complex
    21490 Koop Dr.
    Mandeville, LA 70471
    985.898.2700

    Hours of Operation:
    Monday through Friday
    8:00am to 4:30pm