Community Action Agency

The Community Action Agency (CAA), with offices in Covington and Slidell, provides a number of services to St. Tammany Parish residents including emergency utility, rental and mortgage assistance.  The CAA also works with homeless and near-homeless families transitioning from homelessness to help them become self-sustaining. They help individuals and families break down barriers that create dependency. 

The Mission of the CAA is to provide supportive services that empower low-income St. Tammany Parish families and promote self-sufficiency.

The Vision of the CAA is for St. Tammany Parish to be a community where all residents have reliable public transportation, adequate housing and a living wage.

The Core Values are competency, accountability, responsibility and empathy.

CAA Programs

Financial Hardship - When financial hardship occurs, due to unforeseen circumstances, there are agencies and services that may be able to help. Listed below are programs offered by the Community Action Agency. All programs are subject to eligibility requirements and funding availability. Income guidelines are set annually by the Federal Government.

620 N. Tyler Street
Covington, LA 70433
Phone: 985-893-3923
Fax: 985-875-3025
520 Old Spanish Trail - 3C
Slidell, LA 70458
Phone: 985-646-2090
Fax: 985-643-5843
ATMOS Share the Warmth – Energy assistance for ATMOS customers in danger of service disconnection.
CLECO Care – 25% (fuel portion only) discount for Cleco customers for the months of June, July and August. Must apply annually between October and May.

Community Services Block Grant (CSBG) – Emergency rental & mortgage assistance for individual or families, emergency utility & summer employment.

Download the Advisory Board Application here 

Low Income Home Energy Assistance Program (LIHEAP) – Energy assistance program for help with utility bills. Benefits based on:
  • • Household income
  • • Household size
  • • Cost of utility bills
  • • Receipt of utility allowance
Weatherization Assistance Program (WAP) – Assistance to improve the energy efficiency of homes of income eligible families. Typical work may include air sealing, attic insulation and weather-stripping. Priority is given to households with members who are:
  • • Elderly
  • • Disabled
  • • Have children under the age of 5

  • Weatherization Assistance for residents of St. Tammany Parish is administered through Quad Area Community Action Agency.
  • To apply for Weatherization, please call Quad Area CAA at 225-209-0780 or visit 

WAP Application (.pdf)

Rapid Re-Housing
Housing and Homeless Assistance Program – Assist homeless families and individuals to become stably housed. Clients must be within CDBG income limits to qualify. Program has eligibility requirements and is subject to funding availability. Slidell:  985-646-2090
Covington: 985-893-3923

Emergency Solutions Grant - Provides rental assistance to stabilize families who are homeless or at risk of homelessness through the Northlake Homeless Coalition referral process.

Slidell:  985-646-2090
Covington: 985-893-3923

Supportive Housing Program Grant - Provides rental assistance to stabilize families who are homeless or at risk of homelessness through the Northlake Homeless Coalition referral process.

Slidell:  985-646-2090
Covington: 985-893-3923
Family Promise – Faith-based community committed to helping homeless families with children in need. 985-630-0223
Northlake Homeless Coalition – Directory of services for shelter, housing and resources that may be of assistance to persons experiencing homelessness. 985-326-8312
The CAA provides applications for the following dcfs assistance programs funded and administered by the State of Louisiana:
Child Care Assistance Program (CCAP) – Provides assistance to families to help pay for the child care needed in order to work, or attend school or training.
Family Independence Temporary Assistance Program (FITAP) – Provides temporary cash assistance to eligible low-income families who need assistance for children.
Kinship Care Subsidy Program (KCSP) – Provides cash assistance for eligible children who reside with qualified relatives other than parents.
Supplemental Nutrition Assistance Program

Department of Children and Family Services (SNAP – food stamps)

To apply for benefits, call 1-888-LAHELPU or visit

The DHHS & CAA offices are Bronze Level SNAP Partners.  Our offices offer paper applications, pamphlets, & other informational materials to DCFS applicants.  A computer is also available for applicants to enter their own information into the online application.


Public Notices


Contact Us

  • Administrative Complex
    21490 Koop Dr.
    Mandeville, LA 70471

    Hours of Operation:
    Monday through Friday
    8:00am to 4:30pm