STAR Transit (St. Tammany Area Transportation)
STAR TRANSIT COVID-19 FACE MASK POLICY
In an effort to fight the COVID-19 pandemic, STAR Transit will require all passengers to wear a face mask that covers their nose and mouth while on board. Customers who do not wear a mask will not be permitted on board The face mask requirement will go into effect on Monday, May 4, 2020, and will continue until further notice. The masks are not required to be hospital grade. They can be bandannas, fabric masks or neck gaiters. Other safety measures are already in place, including additional vehicle cleanings and social distancing of passengers on the vehicles.
Reservations - 985.327.0185
STAR Transit is a demand response transit system that operates within the boundaries of St. Tammany Parish (service area map). This system is open to all residents within the Parish. The program operates two types of services: rural transportation and urban transportation. It is designed to transport passengers to and between essential services and destinations. This service is non-emergency and provides curb-to-curb service on a call-in, first come first served basis.
|Hours Of Operation|
|Urban Transit Service:||7:00 am to 5:00 pm Monday to Friday|
|Rural Transit Service:||7:00 am to 3:30 pm Monday to Friday|
|Current Fare Structure|
|-- 0 to 10 miles one-way $1.50||($3 round trip)|
|--11 to 25 miles one-way $2.50||($5 round trip)|
|--26+ miles one-way $4.00||($8 round trip)|
|--Elderly Passengers 60+||Ride FREE from 7:30 a.m. - 2:30 p.m. (with COAST registration)|
The cost per trip is based on trip to one destination and return to same origin. All additional stops must be scheduled in advance. Drivers do not make unscheduled stops. Trips of 26 miles or greater are only reserved if the schedule permits.
Elderly passengers age 60 and older, the disabled, Medicare cardholders and children between the ages of six and eleven will be eligible for half fare. Children under six years of age are allowed to ride free. Passengers under the age of 12 must be escorted by a person as least 18 or older.
St. Tammany Parish Park and Ride Lots
St. Tammany Parish currently has nine operational park and rides located within the Parish. These park and ride lots were developed to provide convenient locations for commuters/ vanpoolers to park and to provide transfer points for transportation providers.
Lots are located at the following locations:
- Abita Springs Park and Ride: 22516 Highway 36, Abita Springs
- Lacombe Park and Ride (John Davis Park): 61096 St. Mary Street, Lacombe
- Centerpoint Park and Ride: Highway 434, Lacombe
- Koop Drive Park and Ride: 21490 Koop Drive, Mandeville
- Mandeville Park and Ride: 675 Lafitte Street, Mandeville
- Carollo Trailhead Park and Ride: 2289 Gause Blvd. West, Slidell
- North Boulevard Park and Ride: 393 North Blvd., Slidell
- Oak Harbor Park and Ride: 100 Harbor Center Blvd., Slidell
- Highway 41 Park and Ride: Poitevent Park, Pearl River
Americans with Disabilities Act (ADA)
STAR Transit is committed to ensuring that no person is excluded from participation in or denied the benefits of its services on the basis of a person’s disability under Title II of the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act. Any person who believes he or she has been subjected to discrimination on the basis of disability by STAR Transit may file a complaint under this procedure. It is against the law to retaliate against anyone who files a complaint or cooperates in the investigation of a complaint. The STAR Transit investigates complaints received no more than 180 days after the alleged incident.
Reasonable Modification Policy
Star Transit is committed to providing equal access and opportunity to qualified individuals with disabilities in all programs, services, and activities. Star Transit recognizes that, in order to have equally effective opportunities and benefits, individuals with disabilities may need reasonable modifications to policies and procedures. Star Transit will adhere to all applicable federal and state laws, regulations, and guidelines with respect to providing reasonable modifications, as necessary, to afford equal access to programs for persons with disabilities. Star Transit does not discriminate on the basis of disability in admission to, participation in, or receipt of services and benefits under any transit program or activity. Star Transit will take appropriate steps to ensure that persons with disabilities have an equal opportunity to participate.
No qualified individual with a disability shall, by reason of such disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of Star Transit, or be subject to discrimination by Star Transit.
Title VI / Civil Rights
St. Tammany Parish Government is fully committed to complying with Title VI of the Civil Rights Act of 1964 and related statutes and regulations. The transportation system operates without regard to race, color or national origin. For information regarding the Parish’s nondiscrimination obligations, please contact the Department of Grants at 985-809-2989. The Title VI Plan for 2019 can be viewed here.
Disadvantaged Business Enterprise (DBE)
St. Tammany Parish hereby announces its three-year (FY2020-FY2022) Disadvantaged Business Enterprise (DBE) Goal of 3% on Federal Transit Administration (FTA) funded projects. The Parish estimates that, in meeting the overall goal, 2% will be obtained through Race-Conscious measures and 1% through Race Neutral participation. The proposed goals and rationale are available for inspection between 8:00 am and 4:00 pm Monday through Friday at the St. Tammany Parish Department of Grants located at 21454 Koop Drive (Suite 327, Building B), Mandeville, LA 70471 for 30 days from the date of this publication.
St. Tammany Parish hereby announces its three-year (FY2020-FY2022) Disadvantaged Business Enterprise (DBE) Goal of 4.5% on Federal Aviation Administration (FAA) funded projects. The proposed goals and rationale are available for inspection between 8:00 am and 4:00 pm Monday through Friday at the St. Tammany Parish Department of Grants located at 21454 Koop Drive (Suite 327, Building B), Mandeville, LA 70471 for 30 days from the date of this publication.
Comments on the DBE goal will be accepted for 45 days from the date of this publication and can be sent to the following:
All complaints regarding STAR Transit service or the Parish's Park and Ride lots, should be made by calling 985-809-2989 or in writing to the St. Tammany Parish Department of Grants-Transit, within 180 days of occurrence.