Community Action Agency

The Community Action Agency (CAA), with offices in Covington and Slidell, provides a number of services to St. Tammany Parish residents including emergency utility, rental and mortgage assistance.  The CAA also works with homeless and near-homeless families transitioning from homelessness to help them become self-sustaining. They help individuals and families break down barriers that create dependency. 

The Mission of the CAA is to provide supportive services that empower low-income St. Tammany Parish families and promote self-sufficiency.

The Vision of the CAA is for St. Tammany Parish to be a community where all residents have reliable public transportation, adequate housing and a living wage.

The Core Values are competency, accountability, responsibility and empathy.

To send information via fax: 
Fax: 985-875-3025
Fax: 985-643-5843
Financial Support Programs
When financial hardship occurs, due to unforeseen circumstances, there are agencies and services that may be able to help. Listed below are programs offered by the Community Action Agency. All programs are subject to eligibility requirements and funding availability. Income guidelines are set annually by the Federal Government.

ATMOS Share the Warmth
– Energy assistance for ATMOS customers in danger of service disconnection.

CLECO Care – 25% (fuel portion only) discount for Cleco customers for the months of June, July and August. Must apply annually between October and May.

Community Services Block Grant (CSBG) – provides funds to alleviate the causes and conditions of poverty in communities. With the support of CSBG funding, CAA works to achieve the following goals for low-income individuals and families to increase self-sufficiency.

CSBG services are offered are emergency rental & mortgage assistance for individual or families, emergency utility & summer employment for Youth ages 16-21 through nonprofit partnerships

CAA is a public agency with oversight from an advisory board. If interested in serving please complete an application that can be found here.

Low-Income Home Energy Assistance Program (LIHEAP) - assists eligible households in meeting the costs of home energy for heating/cooling. The primary goal of the Low-Income Home Energy Assistance Program (LIHEAP) is to assist eligible households to meet the cost of home energy for heating and cooling.

The LIHEAP Program serves eligible households that meet the eligibility criteria. Benefits are based on:
  • Household income
  • Household size
  • Cost of one month’s energy usage
  • Receipt of utility allowance if applicable
Income guidelines can be found here
Rapid Re-housing Programs
Rapid re-housing provides short-term rental assistance and services to homeless persons. The goals are to help people obtain housing quickly, increase self- sufficiency, and stay housed.

Emergency Solutions Grant - Provides rental assistance to stabilize families who are homeless or at risk of homelessness through the Northlake Homeless Coalition referral process.

Supportive Housing Program Grant - Provides rental assistance to stabilize families who are homeless or at risk of homelessness through the Northlake Homeless Coalition referral process.

Northlake Homeless Coalition – Directory of services for shelter, housing and resources that may be of assistance to persons experiencing homelessness.
DCFS Assistance Programs
The CAA provides applications for the following DCFS assistance programs funded and administered by the State of Louisiana:

Child Care Assistance Program (CCAP) – Provides assistance to families to help pay for the child care needed in order to work, or attend school or training.

Family Independence Temporary Assistance Program (FITAP) – Provides temporary cash assistance to eligible low-income families who need assistance for children.

Kinship Care Subsidy Program (KCSP) – Provides cash assistance for eligible children who reside with qualified relatives other than parents.

Supplemental Nutrition Assistance Program (SNAP) – Food stamps
To apply for benefits:

The DHHS & CAA offices are Bronze Level SNAP Partners.  Our offices offer paper applications, pamphlets, & other informational materials to DCFS applicants. A computer is also available for applicants to enter their own information into the online application.

Weatherization Assistance Program
Weatherization Assistance Program (WAP) – Assistance to improve the energy efficiency of homes of income eligible families. Typical work may include air sealing, attic insulation and weather-stripping. Priority is given to households with members who are:
•    Elderly
•    Disabled
•    Have children under the age of 5

Weatherization Assistance for residents of St. Tammany Parish is administered through Quad Area Community Action Agency.
To apply for Weatherization, please call Quad Area CAA at 225-209-0780 or click here.   
Public Notices